Support

We're here to help

Questions about booking, billing, payouts, or setting up your shop? Reach out and we'll get back to you fast.

Email us

hello@yourdetaildesk.com

For account, billing, and technical questions.

Text us

(628) 288-7053

Quick questions and urgent issues during business hours.

Support hours

Monday — Friday

9:00 AM — 6:00 PM Central Time

Weekend replies may be delayed.

Security

Report a security concern or vulnerability privately to hello@yourdetaildesk.com.

Before you write in

  • •Forgot your password? Use the "Forgot?" link on the sign-in screen for a reset link.
  • •Stripe onboarding stuck? Visit Payout setup in your dashboard and tap Continue payout setup.
  • •Booking questions? Contact the detail shop you booked with directly through your job link.
  • •Cancel subscription? You can pause or cancel anytime from Billing in your dashboard.